Emergency Medical Services
S.S.E.S.A. is a dedicated Advanced Life Support (ALS) ambulance provider serving our community with professional, responsive, and compassionate care. Our highly trained paramedics and EMTs are equipped to handle serious medical emergencies with advanced skills, state of the art equipment, and medications to treat and stabilize
Operating 24/7, S.S.E.S.A. responds rapidly to 911 calls and critical incidents, delivering life-saving treatment both on-scene and during transport.
At S.S.E.S.A., our top priority is providing lifesaving emergency medical care when you need it most. Like any medical service, providing high-quality Advanced Life Support (ALS) care involves significant resources—including trained personnel, specialized equipment, vehicles, medications, and 24/7 readiness.
To continue delivering reliable, expert care, we must bill for the services we provide. These charges help cover the costs of operations, maintenance, staffing, and medical supplies. S.S.E.S.A. works with most insurance providers and Medicare/Medicaid to reduce out-of-pocket costs for patients, and we offer assistance for those facing financial hardship.
Billing
We understand medical bills can be overwhelming, and our billing partner EMS/MC will help you understand your invoice and payment options.
If you are contacted by EMS|MC, please promptly provide the information they are requesting to help process your claim. The patient portal allows you to handle many different requests, such as making a payment, submitting insurance information, providing a signature, or asking a question.
EMS/MC
800-814-5339
Click the icon below, to be taken to their customer service website.
Financial Hardship and Fee Waiver Requests
If you are experiencing financial hardship and are unable to pay any outstanding balances for services rendered, you may request consideration for a waiver by completing the Hardship Waiver Packet available below. View the Financial Hardship Policy to understand the process and what information will be required from you.
H.I.P.A.A. and Protecting Your Health Information
At S.S.E.S.A., protecting your personal health information is a top priority. We use secure technology and follow strict privacy rules to keep your information safe. Only authorized staff can access your records, and we work hard every day to make sure your data stays private and protected. You can find specific information about how we use and disclose your information by viewing our Notice of Privacy Practices.
Access to Medical Records
At S.S.E.S.A., we make it easy for you to view and manage your medical records. You have the right to access your health information, and we offer secure, convenient ways to do so online by opening the Access to PHI form, or in person at our Administrative Office. Your records are kept safe and confidential, and we’re here to help if you have any questions. Please note, requests from Insurance Companies and Attorney’s Offices, should be sent to EMS/MC or requested thru their Patient Portal.
